Ordering Reagents

How to order Free of Charge (FoC) reagents.

Ordering Free of Charge reagents

Procedure for ordering reagents:

  1. New LitReq/FoC.
  2. “New Free of Charge Request” → Continue → Save.
  3. Advanced Approval Details: click the icon for request name and add FOC – Spare Part CC (NDC) → Save.
  4. Change the shipping method to “Urgent”.
  5. Change Shipment label 4: add FAO.
  6. Press “Mass Add LitReq/FoC Line”, add the part numbers and update the quantity.
  7. Submit for approval (auto approval) → Submit.
  8. Add a note with the SAP order number to the case for visibility on the work order — important if the case is handed over to another engineer!